Services Provided: Describe the veterinary services offered by the clinic, including routine care, diagnostic procedures, surgeries, emergency care, grooming, boarding, etc.
Client Responsibilities: Outline the responsibilities of clients, including providing accurate information about their pets' medical history, complying with treatment plans, paying for services rendered, etc.
Fees and Payments: Specify the fees for various services and procedures, including consultation fees, surgery fees, medication costs, etc. Detail payment methods accepted and any late payment penalties.
Appointment Scheduling: Describe the process for scheduling appointments, including cancellation policies and any fees associated with missed appointments.
Emergency Care: Explain the clinic's policies and procedures for handling emergency situations, including after-hours emergency care, contact information for emergency services, and associated fees.
Treatment Consent: Outline the consent process for veterinary treatment, including the authority to administer medications, perform surgeries, and make medical decisions in emergency situations.
Confidentiality: Address the confidentiality of client and patient information, ensuring compliance with applicable privacy laws and regulations.
Ownership of Records: Specify ownership of medical records and the process for transferring records to other veterinary clinics or upon client request.
Liability and Indemnification: Clarify the clinic's liability for injuries, damages, or losses incurred by clients or their pets during treatment. Include any indemnification clauses to protect the clinic from legal claims.
Governing Law: Specify the governing law and jurisdiction for any disputes arising from the terms and conditions.
Changes to Terms: Reserve the right to update or modify the terms and conditions and communicate any changes to clients in a timely manner.
Termination of Services: Describe the circumstances under which the clinic may terminate services to a client or refuse treatment to a pet.
Compliance with Laws: Ensure compliance with relevant laws, regulations, and professional standards governing veterinary practices.
Severability: Include a severability clause stating that if any part of the terms and conditions is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Contact Information: Provide contact information for the clinic, including address, phone number, email, and website.